Privacy Policy

1. Introduction

This Privacy Policy explains how Colombia Law Connection (operated by Extension Group Pty Ltd) collects, uses, stores, and protects your personal data when you visit our website, www.colombialawconnection.com. We are committed to safeguarding your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

• Company Name: Extension Group Pty Ltd, trading as Colombia Law Connection
• Address: 69 Ann Street, Brisbane, Queensland 4000, Australia
• Phone Number: +57 321 864 2275
• Email: info@colombialawconnection.com

2. Data We Collect

We collect personal data from you through our contact forms and when you interact with our website. The types of data we may collect include:

Personal Information:

• Name
• Email address
• Phone number
• The message or inquiry you provide

Automatically Collected Data:

• IP address
• Browser type and version
• Pages visited on our website
• Date and time of access
• Device information and operating system

Note: We do not collect sensitive personal data (such as health information, financial details, or social security numbers).

3. Purpose of Data Collection

We collect and process your personal data for the following purposes:

• To respond to your inquiries and provide the information you have requested.
• To contact clients regarding services they have expressed interest in.
• To improve our website’s functionality and enhance user experience.
• To conduct analytics to better understand how our website is used.
• To comply with legal obligations and resolve potential disputes.

4. Legal Basis for Processing Data

The legal basis for processing your personal data includes:

• Consent: When you voluntarily provide us with your information via our contact forms.
• Legitimate Interests: To improve our services, ensure website security, and respond to your inquiries.
• Legal Obligations: To comply with applicable laws and regulatory requirements.

5. Data Sharing and Transfers

• No Third-Party Sharing: We do not share your personal data with third-party organizations for marketing purposes.
• International Data Transfers: All data collected is stored on secure servers located in Colombia and Australia. If we transfer data to other jurisdictions, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

6. Data Security

We are committed to ensuring the security of your personal data. To protect your information, we implement a range of security measures, including:

• Encryption of sensitive data both in transit and at rest.
• Access controls to restrict data access to authorized personnel only.
• Regular audits and updates to our security protocols to prevent unauthorized access.

Please note: While we strive to use commercially acceptable means to protect your personal data, no method of electronic transmission or storage is 100% secure. If you suspect a breach, please contact us immediately.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized to prevent unauthorized access.

8. User Rights

Under applicable data protection laws, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
• Right to Data Portability: Obtain your data in a structured, commonly used, and machine-readable format.
• Right to Restriction of Processing: Limit the processing of your data under specific conditions.
• Right to Object: Object to the processing of your data based on legitimate interests.
• Right to Withdraw Consent: If we process your data based on your consent, you can withdraw this consent at any time.

To exercise any of these rights, please contact us at info@colombialawconnection.com. We will respond within 30 days.

9. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small files stored on your device that help improve the functionality of websites and enhance your browsing experience.

Types of Cookies We Use

• Persistent Cookies: Store data to maintain user preferences and sessions over time.
• Tracking and Analytical Cookies: Collect data to analyze user behavior and improve website performance.
• Functional Cookies: Enable core website functions and features, ensuring a smooth user experience.
• Privacy and Consent Cookies: Manage user consent preferences and compliance with privacy regulations like GDPR.
• Service-Specific Cookies: Support specific tools or plugins integrated into the website, such as analytics or video players.
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Managing Cookies

You can control and delete cookies through your browser settings at any time. However, please note that disabling functional cookies may affect your experience on the website.

If additional cookies are introduced, we will inform you and seek your explicit consent before enabling them.

For any questions or concerns about our use of cookies, feel free to contact us at info@colombialawconnection.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or applicable laws. Updates will be posted on this page, and significant changes will be communicated via email or a prominent notice on our website.

11. External Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of any websites you visit.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@colombialawconnection.com
• Phone: +57 321 864 2275
• Office Hours: Monday to Friday, 9 AM – 5 PM (Colombian time)

We are committed to protecting your privacy and will address any concerns promptly.